Delivery Information

All our products are processed and shipped within 5 business days via EMS (10 – 20 days) or DHL Express (5 – 10 days).

Make sure to indicate a valid phone number in the shipping address so that if you are not at home at the time of delivery, you can make a new appointment in agreement with the courier.

All our products are shipped using safe routes and precautions that mitigate the risks of customs stops. You will therefore not have to pay customs duties or additional fees.

We recommend that you always use express shipping (DHL Express) for the purchase of shoes and use slow shipping only for slippers or accessories.

We are not responsible for any accidents, lost and stolen if you choose slow shipping. Conversely, should your fast shipment have any problems we will always be able to re-ship the product completely at our expense.